KASHO CARE
PRECISION DESERVES CARE.
Keep your KASHO scissors cutting like the day you bought them. Every service is carried out by a KASHO-authorised technician, and regular servicing every 1–2 years keeps your 4-year KASHO warranty working for you.
PROFESSIONAL SERVICING
BOOK YOUR SERVICE
Book online, post us your scissors, and we’ll send them back sharpened, serviced and ready to cut. Tracked return delivery is included.
Kasho Scissor Servicing
Book one service per scissor. Tracked return delivery is included.
SIMPLE FROM START TO FINISH
HOW IT WORKS
Book
Add servicing to your cart, one for each scissor, and check out.
Pack
Put each scissor in its case or sheath and pack it in sturdy outer packaging. Add a note or print out of the invoice showing your servicing order number, name, phone number and return address.
Send
Post your parcel by a tracked, insured service to:
KASHO Servicing
2 Waters Edge, Anderton, Northwich, CW9 6FA
Keep your proof of postage.
Service
A KASHO-authorised technician will inspect, sharpen and service your scissors. If any additional work is required beyond a standard service and routine replacement parts, we’ll contact you with a quote for approval before proceeding.
Return
We send your scissors back by tracked courier to your billing address within 10 working days of them reaching us. Someone aged 18 or over will need to sign for the parcel.
EXPERT ATTENTION
WHAT'S INCLUDED
Every KASHO service includes:
- a full pre-service inspection
- sharpening and a deep polish of the edge, correcting any faults to restore KASHO sharpness
- checks and adjustment of balance, tension, stopper, centre assembly and finger rest (if fitted)
- replacement of any worn parts, including a new finger rest, at no extra cost
- wet and dry cutting tests
- a final clean and oil
Your scissors come back to you in immaculate condition.
SEND WITH CONFIDENCE
BEFORE YOU SEND
- Each scissor in its case or sheath
- Sturdy outer packaging, so the blades can’t move
- A note with your service order number, name, phone number and return address
- Tracked, insured postage, with proof of postage kept
We return your case or sheath with your scissors; other packaging is recycled. We can only service scissors we can match to a booking, so please don’t forget your order number.
GOOD TO KNOW
FREQUENTLY ASKED QUESTIONS
How often should I have my KASHO scissors serviced?
Every 1–2 years, depending on how much you use them. If a scissor is dropped or chipped, stop using it and send it in straight away.
Does servicing affect my warranty?
Yes. Your KASHO scissors come with a 4-year warranty against manufacturing defects. When we assess a claim, we take into account whether they’ve been serviced with us every 1–2 years. Sharpening or servicing elsewhere may mean a claim isn’t covered.
Why can’t I have them sharpened locally?
KASHO edges are finished to a precise specification. Our authorised technicians have the training and equipment to restore them without changing the blade’s shape or balance.
How much does it cost?
£45.00 + VAT (£54.00 inc VAT) per scissor, including any replacement parts and tracked return delivery. If your scissors have damage that needs more than a standard service, we’ll quote you first.
How long does it take?
We return your scissors within 10 working days of them reaching us, plus courier time back to you.
Can I send more than one scissor?
Yes. Book one service per scissor and send them together in the same parcel.
Who can use the service?
KASHO and Migiwa scissors and texturisers sent from within the UK.