The servicing department will be closed during the lockdown and will re-open on the 4th of December. We will not be able to service prior to this date.
Just like a car, your scissor should be serviced every 1-2 years. A KASHO scissor should always be serviced by a KASHO artisan technician. Our service includes a thorough pre-service inspection, followed by a deep polish to correct any edge faults, ensuring the renowned KASHO sharpness is maintained. We then check on balance, stopper, centre assembly and finger rest (if fitted) and make any required corrections and/or replace any parts. All scissors are then tested both wet and dry, cleaned, oiled and returned back to you in immaculate condition. Servicing can take up to 10 days and please note that we only service KASHO scissors and texturizers from the UK and Ireland.
IMPORTANT!!! Please add any specific notes about your scissor to the “order notes” section. Add details of any specific problems you may be experiencing with your scissors. If you need a new finger rest, please ask (no extra cost)! If the shipping address is different to the billing address, please tick the box and add the shipping address. Once payment has been completed, print the email receipt/invoice to place together with your scissor in the package. This will ensure proper logging and tracking once received. Please note that scissors without a copy of the receipt/invoice can not be be serviced.
If you do not receive an email, please check your spam filter.
ROYAL MAIL PACKING ADVICE:
Wrap heavy cardboard around all sharp edges and points, to ensure that the contents do not pierce the outer packaging. Wrap each item with cushioning material, place in a suitable outer container such as a padded envelope.
Sender’s name and return address must be clearly visible on the outer packaging.
Use a ‘Signed For’ postal service to obtain proof of receipt, and to ensure your scissors in transit (check levels of cover with the Post Office).
IMPORTANT!!! Print the email receipt/invoice to place together with your scissors in the package. This will ensure proper logging and tracking once received. Please note that scissors without a copy of the receipt/invoice cannot be serviced.
We will service your scissors as soon as we can, however, if you wish to book in for a specific date, please contact us: Email: firstname.lastname@example.org
GETTING IT BACK TO YOU:
We will return your scissors by courier to the billing address.
SEND TO THE FOLLOWING ADDRESS!
The Hair Movement
Unit 33, Evans Business
Western Trading Estate
Caerphilly, CF83 1BE
Please have the name of your scissor in order to choose the correct service for your working tool. When you click on to the servicing product options page, there will be a dropdown with all servicing options. Simply add to cart and pay as normal. We also recommend that you add the Complete Care Pack to your cart as day to day maintenance is essential.
CODES ON THE BLADES.
KAD – DAMASCUS
KML – MILLENNIUM
KXP – XP
KSG – SAGANO
KGR – GREEN
KIV – IVORY
KSI DLC – SILVER BLACK
KSI – SILVER
KCB – BLUE
KCR – CHROME
KDM – DESIGN MASTER
KBP – IMPRESSION
EO – EXCELIA
You love your KASHO, so why not add the Complete Care Pack containing the NEW Scissor cleaning and maintenance spray, K-3 leather cloth and 7000 Oil Pen for just £15. These essential cleaning and maintenance tools will help you keep your scissor in pristine condition between services.