PLEASE NOTE
Only send your scissors to the below address.
Kasho Servicing
89 Manchester Road
Manchester, M29 7FH
Just like a car, your scissor should be serviced every 1-2 years. A KASHO scissor should always be serviced by a KASHO artisan technician. Our service includes a thorough pre-service inspection, followed by a deep polish to correct any edge faults, ensuring the renowned KASHO sharpness is maintained. We then check on balance, stopper, centre assembly and finger rest (if fitted) and make any required corrections and/or replace any parts. All scissors are then tested both wet and dry, cleaned, oiled and returned back to you in immaculate condition. Servicing can take up to 10 working days and please note that we only service KASHO scissors and texturizers from the UK and Ireland.
IMPORTANT!!! Please add any specific notes about your scissor to the “order notes” section. Add details of any specific problems you may be experiencing with your scissors. If you need a new finger rest, please ask (no extra cost)! If the shipping address is different to the billing address, please tick the box and add the shipping address. Once payment has been completed, print the email receipt/invoice to place together with your scissor in the package. This will ensure proper logging and tracking once received. Please note that scissors without a copy of the receipt/invoice can not be be serviced.
If you do not receive an email, please check your spam filter.
All packaging, apart from sheaths and cases will be discarded, so please keep this in mind when packing your scissor to us.
Sender’s name and return address must be clearly visible on the outer packaging and a copy of the invoice must be sent with your scissor.
We recommend that you use a tracked delivery service when sending your scissor to our servicing team.
IMPORTANT!!! Print the email receipt/invoice to place together with your scissors in the package. This will ensure proper logging and tracking once received. Please note that scissors without a copy of the receipt/invoice cannot be serviced.
We will service your scissors as soon as we can, however, if you wish to book in for a specific date, please contact us: Email: customerservice@thehairmovement.com
